Teo IPTelephone Network Manuel d'utilisateur

Software Version xx.04.18, Document #13-280132 Rev. Q June 2014 Teo Technologies, Inc. 11609 49th Place West Mukilteo, WA 98275-4255 (800) 524-0024

Teo IP Telephone Network Administration Guide Page 10 13-280132 Rev. Q 112255 VVeennddoorr--IIddeennttiiffyyiinngg VVeennddoorr--SSppeecciiffiic

Network Setup 13-280132 Rev. Q Page 11 Open WinVi and select Hexadecimal mode from the toolbar. Paste the parameter data string into the WinVi windo

Teo IP Telephone Network Administration Guide Page 12 13-280132 Rev. Q Then, if the entry is short, manually enter the hex values in the DHCP Option

Network Setup 13-280132 Rev. Q Page 13 DHCP Option 125 Parameter Data / Description UpdateSrvr Update server protocol, IP address or fully qual

Teo IP Telephone Network Administration Guide Page 14 13-280132 Rev. Q DHCP Option 125 Parameter Data / Description SipProxyServer IP address o

Network Setup 13-280132 Rev. Q Page 15 4. Click the Add button located under the Option Name. Enter Teo VLAN Option in the Name field, select "

Teo IP Telephone Network Administration Guide Page 16 13-280132 Rev. Q

13-280132 Rev. Q Page 17 SETUP MENU INSTL ADMIN USER ENTER PIN:******** £BKSP CLEAR INSTALLATION OPTIONS ¤ IP SIP QoS KEYS

Teo IP Telephone Network Administration Guide Page 18 13-280132 Rev. Q

13-280132 Rev. Q Page 19 All telephone configuration options, including many not available locally from the menus, can be specified in XML configur

Teo IP Telephone Network Administration Guide Page 2 13-280132 Rev. Q © 2014 Teo Technologies, Inc. All rights reserved.

Teo IP Telephone Network Administration Guide Page 20 13-280132 Rev. Q XXMMLL DDeeccllaarraattiioonn  The first line in the file defines th

XML Configuration Files 13-280132 Rev. Q Page 21 7810 (7810) 7810 + 8030X (7810 + 8030X Button Expansion Module) 7810-TSG (7810-TSG) 7810-TSG + 8

Teo IP Telephone Network Administration Guide Page 22 13-280132 Rev. Q SSaammppllee XXMMLL CCoonnffiigguurraattiioonn FFiillee

XML Configuration Files 13-280132 Rev. Q Page 23

Teo IP Telephone Network Administration Guide Page 24 13-280132 Rev. Q

13-280132 Rev. Q Page 25 All valid XML tags are listed in the tables below, grouped as follows: • Update Settings • Network Settings • Security

13-280132 Rev. Q Page 26 UUppddaattee SSeettttiinnggss These settings control automatic updating of telephone software and configuration se

Security Guidelines 13-280132 Rev. Q Page 27 Update Settings XML Tag Data / Description (update continued) program_time: Program update start hour

Teo IP Telephone Network Administration Guide Page 28 13-280132 Rev. Q Update Settings XML Tag Data / Description <config_file_name_base>

Security Guidelines 13-280132 Rev. Q Page 29 NNeettwwoorrkk SSeettttiinnggss Network Settings XML Tag Data / Description <ip_dhcp4_enabl

13-280132 Rev. Q Page 3 Introduction ...

Teo IP Telephone Network Administration Guide Page 30 13-280132 Rev. Q Network Settings XML Tag Data / Description <ip6_phone_global> index

Security Guidelines 13-280132 Rev. Q Page 31 Network Settings XML Tag Data / Description <time_server source="src"> address or

Teo IP Telephone Network Administration Guide Page 32 13-280132 Rev. Q Network Settings XML Tag Data / Description <dst enabled=”ON/OFF”> <

Security Guidelines 13-280132 Rev. Q Page 33 Network Settings XML Tag Data / Description <vlan> <enable> ON/OFF </enabl

Teo IP Telephone Network Administration Guide Page 34 13-280132 Rev. Q Network Settings XML Tag Data / Description <nat_keepalive_timer>

Security Guidelines 13-280132 Rev. Q Page 35 Security Settings XML Tag Data / Description <ocsp_va_cert> filename.pem </ocsp_va_cert&g

Teo IP Telephone Network Administration Guide Page 36 13-280132 Rev. Q Security Settings XML Tag Data / Description <cal_mode> mode </

Security Guidelines 13-280132 Rev. Q Page 37 SSIIPP SSeettttiinnggss SIP Settings XML Tag Data / Description <sip_transport> SIP

Teo IP Telephone Network Administration Guide Page 38 13-280132 Rev. Q SIP Settings XML Tag Data / Description <sip_attmpt_b4_backup> uns

Security Guidelines 13-280132 Rev. Q Page 39 SIP Settings XML Tag Data / Description <sip_privacy_values> string </sip_privacy_values&

Teo IP Telephone Network Administration Guide Page 4 13-280132 Rev. Q Security Guidelines ...

Teo IP Telephone Network Administration Guide Page 40 13-280132 Rev. Q SIP Settings XML Tag Data / Description <silence_suppress> ON/OFF

Security Guidelines 13-280132 Rev. Q Page 41 SIP Settings XML Tag Data / Description <sip_proxy_addr source="src"> address or n

Teo IP Telephone Network Administration Guide Page 42 13-280132 Rev. Q SIP Settings XML Tag Data / Description <sip_registration> ON/OFF

Security Guidelines 13-280132 Rev. Q Page 43 SIP Settings XML Tag Data / Description <sip_backup_reg_port> port number </sip_backup_re

Teo IP Telephone Network Administration Guide Page 44 13-280132 Rev. Q SIP Settings XML Tag Data / Description <sip_server_list> <ss in

Security Guidelines 13-280132 Rev. Q Page 45 GGeenneerraall PPhhoonnee SSeettttiinnggss Settings in this section include user preference se

Teo IP Telephone Network Administration Guide Page 46 13-280132 Rev. Q General Phone Settings XML Tag Data / Description <phone_dial_timeout>

Security Guidelines 13-280132 Rev. Q Page 47 General Phone Settings XML Tag Data / Description <ring_pref> ringing preference </ring_p

Teo IP Telephone Network Administration Guide Page 48 13-280132 Rev. Q DDiiaall PPllaann SSeettttiinnggss A Dial Plan allows the administra

Security Guidelines 13-280132 Rev. Q Page 49 SSppeecciiaall CChhaarraacctteerrss { } (left & right brace/curly brace/curly bracket, ASCII 123

13-280132 Rev. Q Page 5 This manual is intended for use by network administrators. This Network Administrator’s Guide explains network administrat

Teo IP Telephone Network Administration Guide Page 50 13-280132 Rev. Q {|1425} Since there are no digits in front of the bar in the prefix operatio

Security Guidelines 13-280132 Rev. Q Page 51 <dial_plan>{|}911,{|}|{9[0-4]|}9[0-4]{|`R0}</dial_plan> The components in the above dial pl

Teo IP Telephone Network Administration Guide Page 52 13-280132 Rev. Q MLPP Settings XML Tag Data / Description (rph_namespace continued) . .

Security Guidelines 13-280132 Rev. Q Page 53 MLPP Settings XML Tag Data / Description <max_rph_r_priority> index </max_rph_r_priority

Teo IP Telephone Network Administration Guide Page 54 13-280132 Rev. Q Feature Activator Functions XML Tag Data / Description <fa index=”x”>

Security Guidelines 13-280132 Rev. Q Page 55 Some features require different types of functionality such as additional dialed digits, establishment

Teo IP Telephone Network Administration Guide Page 56 13-280132 Rev. Q CCoonnffeerreennccee,, CCaallll FFoorrwwaarrdd,, aanndd VVooiicceemmaaiil

Security Guidelines 13-280132 Rev. Q Page 57 Conference, Call Forward, and Voicemail Keys XML Tag Data / Description <voice_mail> <vnum

Teo IP Telephone Network Administration Guide Page 58 13-280132 Rev. Q MMuullttiiffuunnccttiioonn KKeeyyss This section defines multifunctio

Security Guidelines 13-280132 Rev. Q Page 59 Line keys are part of the multifunction keys section. Line Keys XML Tag Data / Description <line_id

Teo IP Telephone Network Administration Guide Page 6 13-280132 Rev. Q

Teo IP Telephone Network Administration Guide Page 60 13-280132 Rev. Q Line Keys XML Tag Data / Description <tone_type> tone type </to

Security Guidelines 13-280132 Rev. Q Page 61 Feature Activator keys are part of the multifunction keys section. Feature Activator Keys XML Tag Data

Teo IP Telephone Network Administration Guide Page 62 13-280132 Rev. Q BLF_PRES, BLF_DLOG, and DSS Keys XML Tag Data / Description <codec3>

Security Guidelines 13-280132 Rev. Q Page 63 ACD keys are part of the multifunction keys section. The ACD function is not supported on all switch pl

Teo IP Telephone Network Administration Guide Page 64 13-280132 Rev. Q CCaallll DDiirreeccttoorryy EEnnttrriieess 7810 series: Up to 100 Ca

Security Guidelines 13-280132 Rev. Q Page 65 To ensure secure communications and configuration, the phone should have TLS enabled and required certi

Teo IP Telephone Network Administration Guide Page 66 13-280132 Rev. Q UUssiinngg OOnnlliinnee CCeerrttiiffiiccaattee SSttaattuuss PPrroottoocco

Security Guidelines 13-280132 Rev. Q Page 67 PPhhoonnee CCeerrttiiffiiccaattee aanndd PPrriivvaattee KKeeyy XML Tag Data / Description <cer

Teo IP Telephone Network Administration Guide Page 68 13-280132 Rev. Q PPoorrttss UUsseedd bbyy PPhhoonnee The following ports are used by t

Security Guidelines 13-280132 Rev. Q Page 69 For example: <key num=”1”>LINE <line_id> 1234 </line_id> <sip_name> ALEXAND

13-280132 Rev. Q Page 7 NOTE: When setting up servers and telephones, server names can be entered in place of IP addresses. DDHHCCPP SSeerrvveerr

Teo IP Telephone Network Administration Guide Page 70 13-280132 Rev. Q

13-280132 Rev. Q Page 71 IInnssttaalllliinngg FFiilleess oonn SSeerrvveerr Teo may supply updates to the telephone operating software. Al

Teo IP Telephone Network Administration Guide Page 72 13-280132 Rev. Q

13-280132 Rev. Q Page 73 Packet statistics are tabulated on a per call, per call appearance basis, and may be viewed while a call is in progress or

Teo IP Telephone Network Administration Guide Page 74 13-280132 Rev. Q expected packets). These are normal packets that have average transmission de

13-280132 Rev. Q Page 75 The complete BNF syntax that defines the structure for the dial plan is as follows: <dial_plan> ::= <component>

Teo IP Telephone Network Administration Guide Page 76 13-280132 Rev. Q the current dialed string entry matches the <dial-pattern> preceding th

13-280132 Rev. Q Page 77 Teo IP telephones have built-in diagnostic and testing capabilities to quickly isolate problems affecting their operation.

Teo IP Telephone Network Administration Guide Page 78 13-280132 Rev. Q Problem Observed Remedial Action REGISTERING LINES The primary line has

Appendix C – Troubleshooting 13-280132 Rev. Q Page 79 DDiiaaggnnoossttiicc TTrroouubblleesshhoooottiinngg After the phone is fully initial

Teo IP Telephone Network Administration Guide Page 8 13-280132 Rev. Q When the lease expires the phone shows a diagnostic display if idle, while att

Teo IP Telephone Network Administration Guide Page 80 13-280132 Rev. Q Diagnostic Mode Information Provided or HISTORY option selected: Tot

Appendix C – Troubleshooting 13-280132 Rev. Q Page 81 Diagnostic Mode Information Provided PING option selected: The PING option provides the m

Teo IP Telephone Network Administration Guide Page 82 13-280132 Rev. Q CCoonnttaaccttiinngg TTeecchhnniiccaall SSuuppppoorrtt If you need a

13-280132 Rev. Q Page 83 A activation ...54 ai ...

Teo IP Telephone Network Administration Guide Page 84 13-280132 Rev. Q J jitter_buffer_adaptive ... 60, 62 jitter_delay ...

XML Tag Index 13-280132 Rev. Q Page 85 sip_call_deflect_id ...56 sip_compact_hdrs ...

Teo IP Telephone Network Administration Guide Page 86 13-280132 Rev. Q

Network Setup 13-280132 Rev. Q Page 9 The server’s fully qualified domain name can include the path to a subdirectory of the server root, such as &q